100% Satisfaction Guarantee:
- Newmodamd offers a 100% satisfaction guarantee to its customers.
Compensation for Damaged or Undelivered Products:
- In the case of receiving a damaged product or if the customer does not receive the package, Newmodafilmd compensates by sending a new package without any charges.
- Customers also have the option of receiving a refund if they prefer.
Refund Policy Time Frame:
- There is a 30-day time frame for addressing issues related to not receiving the order.
- If the packet is still not received within 30 days, customers are instructed to submit a support ticket in the refund section, and the company will address the issue promptly.
Contact Information:
- Customers can contact Newmodafilmd anytime by phone call or email for assistance.
Refund Process:
- Refunds are initiated within 10 business days.
- For payments made with credit cards, the refund is initiated back to the credit card.
- For payments made with a check or money order, Newmodafilmd sends a check or money order back to the customer’s billing address.
Note on Delays:
- The company mentions that they are not liable for any delays with credit card companies or issuing banks.