- Order Cancellations:
- The online pharmacy may need to cancel orders in cases of low quantities, limits, or stock shortages.
- Customers are informed that product availability can be affected by stock levels, but efforts are made to restock items promptly.
2. Fraudulent Payments:
- Customers are advised to be cautious about potential fraudulent payments.
- The customer service team is available to assist if there are concerns or issues related to payment authenticity.
3. Order Refunds:
- If an order is cancelled, and there is a charge on the credit card before receiving the order, customers are assured of a full refund.
4. Cancellation Process:
- Unpaid orders are treated as cancelled.
- Customers can contact customer care to cancel paid orders, and the cancellation process will be initiated.
5. Refunds:
- Once an order has been shipped, it cannot be cancelled. However, a refund process is available for cancelled orders.
6. Customer Support:
- The online pharmacy emphasizes that its customer support team is available 24/7 to assist customers.
It’s important for customers to be aware of these policies and to contact customer support promptly if they have any concerns or need assistance with their orders. Additionally, customers should carefully review the terms and conditions provided by the online pharmacy for a comprehensive understanding of their policies.